Dedicated UV Curing SolutionWe Support You Every Step of the Way.
ETIA Service Commitment
Service means more than supplying equipment
At ETIA, service means genuine products, application-driven solutions, a dependable local supply chain, and long-term service — keeping your UV curing process stable, repeatable, and production-ready.
Self-service support
Troubleshooting Guide
The fault list ETIA's own service engineers work from. Pick your model and the symptom, then work down the checks in order — if none of them clears it, talk to an engineer.
🔧 Start troubleshootingCovers common faults on the OmniCure S2000 Elite and LX500.
Need a person? Contact us:
Full Lifecycle
Support Across the Full Equipment Lifecycle
Before Purchase
Selection & Application
We evaluate your application and match the right UV curing system before you buy — from adhesive and material to working distance and exposure area.
During Implementation
Setup & Training
We support the move from delivery to production — installation, system setup, operator training and process guidance.
After Sales
Service & Reliability
We stay with you after install — online and onsite support, maintenance, spare parts and long-term technical communication.
Chargeable Services
Test work, calibration and replacement lamps
These three are quoted per job rather than bundled into the support above. Tell us what you need and we come back with a price and a lead time.
Cure Trials & Test Work
Send us your part, adhesive or coating and we run the cure on the matching system — so you see the result on your own material before committing to equipment.
Radiometer & System Calibration
Periodic calibration keeps the dose your process was validated at the dose it still receives. We handle the calibration cycle for radiometers and curing systems, and return the records with them.
Genuine Replacement Lamps
The bulb is the consumable that decides whether the process holds. We keep genuine replacement lamps in regional stock — mercury spot-curing lamps and microwave bulbs in H, D and V fills — so a lamp change is a delivery, not a project.
Inquiries
How can we help?
Choose what you need and send us an email. Your message reaches the ETIA team for your country — we typically reply within one business day.
Goes to sales@etia-tech.com
Global Contacts
Talk to Your Local ETIA Team
ETIA-TECH (ASIA) Co., Limited
Vincent Wang
Room 1003, 10/F, Tower 1, Lippo Centre, 89 Queensway, Admiralty, Hong Kong
ETIATECH (THAILAND) Co., Ltd.
Mr. Sompoch Ratchakom (Job) · Sales Director
22/41 H-Cape Biz Center, Sukhaphiban 2 Road, Prawet Subdistrict, Prawet District, Bangkok 10250, Thailand
ETIA-TECH VIET NAM Co., Ltd.
Alik Wei · Sales Manager
No. 10 Thanh Nien Street, Area 5, Vo Cuong Ward, Bac Ninh Province, Viet Nam
ETIA Technology is a group of separately incorporated companies. This website is operated by ETIA-TECH (ASIA) Co., Limited (Hong Kong). ETIATECH (THAILAND) Co., Ltd. and ETIA-TECH VIET NAM Co., Ltd. are separate legal entities within the same group, each keeping its own accounts; your order, invoice and warranty are with the company that serves your market.
* Contact us by email for the fastest response — our team typically replies within one business day.
Ready to build a reliable UV curing process?
Tell us your application, adhesive, curing area, wavelength, and production requirements. ETIA engineers help you select, implement, and maintain the right UV curing system — with local support across Thailand, Vietnam and Southeast Asia.