Privacy Policy

We collect information you provide directly to us and information collected automatically:

• Information you provide — such as your name, company, email address, phone number, and the content of any enquiry when you contact us or request a quote.
• Information collected automatically — such as your IP address, browser type, device information, pages visited, and referring URLs, collected through cookies and similar technologies.

• To respond to your enquiries and provide sales, technical, and after-sales support.
• To process and fulfil quote requests and orders.
• To operate, maintain, and improve our website and services.
• To send you information you have requested and, where permitted, relevant product updates.
• To comply with legal obligations and protect our rights.

We use cookies and similar technologies to operate the site and understand how it is used. You can manage your preferences at any time. For details, see our Cookie Policy.

We do not sell your personal data. We may share information with trusted service providers who help us operate the website and our business (for example, hosting and analytics providers), with our principal manufacturers where necessary to fulfil your request, and where required by law or to protect our legal rights.

We retain personal data only for as long as necessary to fulfil the purposes described in this policy, including to satisfy any legal, accounting, or reporting requirements.

Subject to applicable law, you may request access to, correction of, or deletion of your personal data, and you may object to or restrict certain processing. To exercise these rights, contact us using the details below.

We implement reasonable technical and organisational measures designed to protect your information against unauthorised access, loss, or misuse. No method of transmission over the internet is completely secure, however, and we cannot guarantee absolute security.

ETIA operates across Asia. Your information may be processed in countries other than your own, where data protection laws may differ. We take steps to ensure your information receives an appropriate level of protection.

We may update this Privacy Policy from time to time. The "Last updated" date above indicates when it was last revised. Material changes will be posted on this page.

If you have questions about this Privacy Policy or how we handle your data, please contact:

ETIA-TECH (ASIA) Co., Limited
Hong Kong
Email: Omnicure@etia-tech.com