Service

Dedicated UV Curing SolutionWe Support You Every Step of the Way.

Genuine Products Through Official ChannelsApplication-Driven SolutionsLocal Supply ChainLong-Term Service

ETIA Service Commitment

Service means more than supplying equipment

At ETIA, service means genuine products, application-driven solutions, a dependable local supply chain, and long-term service — keeping your UV curing process stable, repeatable, and production-ready.

ETIA Service Commitment — genuine products, application-driven solutions, local supply chain, long-term service

Self-service support

Troubleshooting Guide

The fault list ETIA's own service engineers work from. Pick your model and the symptom, then work down the checks in order — if none of them clears it, talk to an engineer.

🔧 Start troubleshooting

Covers common faults on the OmniCure S2000 Elite and LX500.

Full Lifecycle

Support Across the Full Equipment Lifecycle

Before Purchase

Selection & Application

We evaluate your application and match the right UV curing system before you buy — from adhesive and material to working distance and exposure area.

Application reviewSelection adviceMaterial matchDose & exposure
Get selection help

During Implementation

Setup & Training

We support the move from delivery to production — installation, system setup, operator training and process guidance.

InstallationSystem setupOperator trainingSafety & care
Plan your setup

After Sales

Service & Reliability

We stay with you after install — online and onsite support, maintenance, spare parts and long-term technical communication.

Online supportOnsite fixSpare partsLong-term care
Request service

Chargeable Services

Test work, calibration and replacement lamps

These three are quoted per job rather than bundled into the support above. Tell us what you need and we come back with a price and a lead time.

Quoted per job

Cure Trials & Test Work

Send us your part, adhesive or coating and we run the cure on the matching system — so you see the result on your own material before committing to equipment.

Sample curingDose measurementParameter recordTest report
Request a quote
Quoted per job

Radiometer & System Calibration

Periodic calibration keeps the dose your process was validated at the dose it still receives. We handle the calibration cycle for radiometers and curing systems, and return the records with them.

Radiometer calibrationOutput verificationCalibration recordCycle management
Request a quote
Quoted per job

Genuine Replacement Lamps

The bulb is the consumable that decides whether the process holds. We keep genuine replacement lamps in regional stock — mercury spot-curing lamps and microwave bulbs in H, D and V fills — so a lamp change is a delivery, not a project.

Mercury spot lampsMicrowave bulbs (H/D/V)In-region stockGenuine channel
Request a quote

Ready to build a reliable UV curing process?

Tell us your application, adhesive, curing area, wavelength, and production requirements. ETIA engineers help you select, implement, and maintain the right UV curing system — with local support across Thailand, Vietnam and Southeast Asia.